/ FREQUENTLY ASKED QUESTIONS
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If you don’t find the answer you are looking for, you can reach us directly using the contact details at the end of this page.
WHO CAN SIGN UP OR REGISTER?
When you become a customer of TwoQM, you'll receive your log in credentials for your website, and for your analytical data.
WHAT IF MY COMPANY ALREADY HAS A WEBSITE?
We provide your business with a free website when you sign up, if you wish to keep your website, that's fine as well.
ANY ADDED BENEFIT TO HAVE A WEBSITE WITH TWOQM?
As an analytical company, and the services you will be getting from us, it will be more beneficial for your business if we could track your website's traffic.
I HAVE A SMALL BUSINESS WITH A LIMITED BUDGET, CAN YOU HELP?
We offer a full suite marketing, advertising, social media, business, consultation, and seo solutions for all types of business.
WHEN WILL I BE CHARGED?
Your payments will begin once you have agreed to the digital analysis of your business, and the recommendations we offer to help you grow.
DO YOU REQUIRE A CONTRACT?
We do not require customers to commit, but the longer you commit, the more you save.
HOW MUCH CAN MY COMPANY SAVE IF WE SIGN UP FOR A YEAR?
You can save 25% off your total suite of services.
CAN I EDIT MY OWN WEBSITE?
When you become a customer of TwoQM, you'll receive your log in credentials for your website, and you'll be able to change or add to your liking.
WILL I STILL BE ABLE TO EDIT MY SOCIAL MEDIA ACCOUNTS?
Yes. You'll have as much access as TwoQM. You'll be able to continue to post, even if we are posting our daily content on your page.
CAN I GET IN TOUCH WITH TWOQM IF I GET STUCK ON SOMETHING?
Yes. You can contact us at any time and we will help you with any issue that you have.
CAN I UPGRADE OR DOWNGRADE MY PLAN?
Yes. You can upgrade or downgrade your plan at any time from the billing settings in your account. If you are on a custom plan, contact us.
CAN I GET A REFUND?
We require of your approval before we begin setting up all of your accounts, because of that, we do not offer refunds.
DO I OWN THE WEBSITE I CREATE?
Yes. Your images, text, and design is yours. Just remember, TwoQM is a platform, and the website can't be hosted outside of the platform.
DO YOU OFFER A FREE TRIAL?
No. We don't charge you, until everything is ready, and you have agreed on our approach.
DO YOU OFFER INTERNSHIP OPPORTUNITIES?
You can apply in our careers section under internship opportunities.
I WANT TO WORK AT TWOQM. HOW CAN I APPLY?
You can apply in our careers section under employment opportunities.
CAN I WORK REMOTELY, OR DO I HAVE TO PRESENT AT THE OFFICE?
You can work remotely if you are a contractor, or an employee that has been with the company for over a year.
HOW CAN WE OBTAIN PRO-BONO SERVICES FROM TWOQM?
You can contact us to begin the process. Please note, we only accept a limited amount of applicants per year.